| ACI is delighted to announce Watermelon Research as sponsor of the Customer Experience Management Summit taking place on15th & 16th October 2014, in London. We are also pleased to announce that
Mark Squires, Managing Director,
Watermelon research,
will be joining the speaking panel
&
Crispin Beale, Chief Executive Officer,
Chime Insight & Engagement Group,
will be chairing Day Two of the conference. |
| | For the full list of speakers & agenda please click here >> | |
Through cross sector sessions, the event will provide you key insights into:
- Voice of the Customer(VOC) data collection and analysis
- Customer experience management in tha rapidly evolving digital age
- Overcoming governance issues in digital customer experience
- Developing creative and successful mobile and tablet experiences
- Building brand loyalty the social way
- Implementing an omnichannel CX strategy
- Capitalising on Big Data to enhance the customer experience
- Customer journey mapping with Big Data
- Improving your employee engagement programmes to improve customer loyalty
- The role of the CEO in driving customer experience transformation across the organisation
- Building the business case for an enhanced CX strategy
- Best in class strategies and tools to measure acquisition, retention and efficiency
- Going beyond Net Promoters Score (NPS)
| Join, Network & Interact
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Early Bird Discount
15% off
Sign up before 23rd July 2014
& Pay only £1,270 (ex.Vat)
instead of £1,495 (ex.Vat)
3 Easy Ways To Register Contact Rohan Baryah on: |
Commercial Speaking &
Sponsorship Opportunities Please Contact: James Manning >>
T: +44 (0) 20 3141 0642
Conference Sponsors 
Official Media Partner & Endorser 
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