Wednesday, 18 June 2014

Marston’s, Metro Bank, RBS, Yahoo!, Porche, CXPA, Papa John's....First Panel of Speakers & Official Media Partner Announced for ACI’s CEM Summit+ last 4 days to save £300

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Bridging the gap between good CX strategic intentions and actual performance in delivering valuable customer experiences in today's rapidly evolving multichannel environment
 

 

ACI's is delighted to announce the first panel of our distinguished speakers for our upcoming Customer Experience Management Summit taking place on 15th & 16th October 2014, in London

Speakers Include:

 

  • Vikram Subramaniam, Vice President, Marketing and Customer Experience, Yahoo!
  • Niam ClancySenior Director, Customer Care, EMEAYahoo!
  • David MetcalfHead of Customer Strategy & Customer Experience, Porshe Cars GB Ltd
  • Murat HokeBusiness Development, Customer Experience and Bancassurance Director, TEB-BNP Paribas
  • Paul RisenboroughProducts Director, Metro Bank
  • Carmen CDe AbreuHead of Customer Experience DifferenciationOrange S.A.
  • Ian GoldinCustomer Experience Specialist, UK Ambassador, Customer Experience Professionals Association (CXPA)
  • Caroline MckinleyCustomer Experience Manager, Royal Bank of Scotland Group
  • Martin DowsonMember of Board of Ambassadors & Director- CX StrategyCustomer Experience Professionals Association (CXPA) & Comotion
  • Andrew Gallagher, Senior Director, Marketing, Papa John's
  • Dennis Fois, CEO, Rant & Rave
  • Morris Pentel, Chairman, Customer Experience Foundation
  • Rod Grainger, Head of Customer Support, Marston's Beer Company

For a first draft of the agenda please click here >>
Or Request the Brochure>> , and we will send you a copy via email.
     Who Will You Meet:
     
    Directors/Heads/Managers of:

    Sectors:

    Customer Experience

    Retail

    Customer Relationship Management    Government, Education & Charities 
    Customer Engagement    Utilities
    Marketing    Travel & Tourism
    Loyalty    Banking, Finance and Insurance
    Customer Service    FMCG
    Customer Insight    Pharmacuetical
    Customer Analytics    Automotive
    Customer Retention    Entertainment, Media & Technology

    Join, Network & Interact 

     


     Early Bird Discount

    Sign up before 23rd June 2014
     
    & Pay only £1,195 (ex.Vat)
    instead of £1,495 (ex.Vat)



    3 Easy Ways To Register
     
      Phone +48 (0) 61 646 7022
      Email  

     marketing@acieu.co.uk

      Online  Registration Webpage


    Commercial Speaking &
    Sponsorship Opportunities

    Gain direct access to the senior level audience through enhanced visibility and exposure to attract new business. A wide range of opportunities are available, all of which can be finely tuned to match your exact requirements. Please Contact:  

    James Manning >>
    T: +44 (0) 20 3141 0642 

    Official Media Partner & Endorser

     


    Brought to You By


     ACI, 5/13 Great Suffolk Street, London, SE1 0NS
       

     

     



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